FAQ
What if I have a question that’s not listed here?
Email us or call us with your question(s) not found here and we will rapidly provide you with the answer(s). Email: JustRightBiking@Gmail.com or call: 904-270-9301 (Ask for Sam)
What’s the deal with Moon Pie Cabin?
Moon Pie Cabin is our very own mountain biking retreat and is only a few minutes from DuPont State Forest and Pisgah National Forest. It has “a million dollar view on a moon pie budget”. It has a main cottage with 2 bedrooms (2 twins in each), 1 bathroom with tub and shower. The living room is cozy with 2 queen size futons. Fully outfitted Kitchen. High speed wireless internet (yes, we even have a printer), Large HD flat screen TV/DVD with HD cable, tons of DVD movies, games, books, etc..
Did I mention our huge deck with a fantastic view? Picnic table, gas grill, Fire Pit, Bike wash with supplies, covered bike stand.
Moon Pie has a converted garage apt and bathroom with shower that has 2 full beds and a couch with 2 lazy boy recliners to enjoy the large HD flat screen TV/DVD. It also has a small refrigerator/freezer, microwave and a coffee pot. The connecting utility room has a full size washer and dryer. The garage apt has its own hot water heater.
Moon Pie Cabin is available for rental. For more information, please visit www.moonpiecabin.com
1. What kind of rider do I have to be to go on your tour?
Our tours are designed for riders of all levels. When taking your reservation, we will ask about your riding ability and use this information to plan a specialized tour to fit your riding level. Please use this guide to help choose which category you fit into:
Beginner: age 13 to adult. Beginners include anyone who doesn't ride a mountain bike often, prefers to ride gravel roads or gentle trails, and is able to be on the bike for an average of two hours.
Intermediate: teens & adults age 13 and up. Intermediate riders include anyone who rides fairly often and is relatively fit, comfortable on single track or steeper roads and is able to be on the bike for up to four hours.
Advanced: age 16 and older only. Advanced riders are those who ride mountain bikes often, are able to ride 50 to 100 miles per week, can handle technical single track and are able to be on the bike for up to eight hours.
Kid: children from age 7 to 12. People in this category should be comfortable on a bike for up to one and a half hours.
2. Do you rent bikes?
Yes – we offer front and full suspension mountain bikes for our tours through our local bike shops. When you make your reservation for your tour you can also reserve a rental bike or contact us leading up to your tour. Rentals include a water bottle and a helmet. Front suspension bikes are $30 to $40 and $50-65 for a full suspension.
3. What type of bikes can I rent?
We primarily offer specialized bikes through our local bike shops. You can choose from front suspension, full suspension and 29’er frames.
4. If I bring my riding shoes, can you put clip less pedals on my rental bike for me?
If you bring your own pedals and shoes, we will put your pedals on your rental bike for you. Just Right Biking does not supply clip less pedals.
5. When are the tours available?
Our tours are available during mountain bike season. . We also offer multi-day tours and group tours during these same months. We operate almost year-round except January and February.
6. How far will we ride?
The length of the ride depends on the riders in the group and whether you are on a half-day, full day tour or multi-day tour. Tours vary from 3 miles to long 30+ mile epics! Let us know what you want!
7. What will the weather be like?
Spring and fall are typically pleasant, with daytime temperatures ranging from the low fifties to high seventies and nighttime temperatures dropping into the thirties. Occasional weather systems can bring colder temperatures and moisture. In the summer, you can expect temperatures ranging from high seventies to low nineties, with evening thunder showers to dampen the trails.
8. What should I wear?
Closed toed shoes, polypropylene shirts or jerseys, biking specific gloves, and bike shorts or regular shorts are recommended. Be prepared for the occasional weather change by bringing a light rain jacket or warmer top layer. Jeans and non-athletic shoes are not recommended. Helmets are required and are provided with all rental bikes.
9. What is for lunch?
Day tour lunches consist of in-season fruit, delicious baked goodies and sandwiches made fresh daily with free range, natural meat & organic produce. Pasta salad, tossed green salad or appetizers can be added depending on the tour and lunch location. Vegetarian options can also be arranged. Multi-day tours will have different meals each day consisting of picnic lunches, BBQ, pasta and other scrumptious surprises.
10. How many people will be on tour?
Single day and multi-day tours average between three to six cyclists.
11. For multi-day tours, why should we choose Just Right Biking over other companies?
Our people at Just Right Biking are passionate about 2 things…mountain biking…and taking people mountain biking. It’s that simple.
12. For multi-day tours, how do I get to the start of the tour?
If you are flying in, we will pick you up at the airport. If you are driving in, we will give you the directions to Moon Pie Cabin.
13. Do you sell gift certificates for your tours?
Of course! Gift Certificates can be customized to any price or tour. They come printed on quality paper in an envelope with information about our tours or the specific tour desired. Call us or email us and we will get that gift certificate in the mail today!
14. What is your cancelation policy?
We realize guests occasionally may have to cancel reservations with us. We will try to accommodate as many situations as possible but generally we stick to our cancelation policy set for both one day and multi-day tours. Just Right Biking will mail you a credit for the cancelation fee good for another Just Right Biking Tour taken in the next two years.
One Day Tours: Cancelations received at least 48 hours prior to the tour date will be charged a $25 per person processing fee. Any cancelations received within 48 hours of tour date or no shows are not eligible for a refund.
Multi-Day Tours: If you cancel 60 or more days before your trip there is a $75 cancelation fee. Cancelations from 59 to 45 days before a trip will result in a total loss of deposit. If a trip is canceled from 44 to 14 days before the scheduled departure, the participant will be required to pay 50% of trip price. Any cancelations made within 14 days of a scheduled trip will not be eligible for any refund.
15. What should I bring?
Helmet, gloves (full-fingered are best), protective eye wear are all musts. Bring your camelback and water bottles if you have them. Sunscreen, eye drops, chamois cream, extra socks, spare tubes, patches, tire wedges, mini pump or CO2 cartridges, leg and arm pads(maybe), your bike, of course(unless you are renting one).
Please contact us by email or give us a call and we will be happy to answer any questions. Thank you!
Email: JustRightBiking@Gmail.com
Phone: 904-270-9301 (ask for Sam)
